|
Licensing
Support
Ordering
General Terms
|
|
 |
License
Agreement
To read the license agreement please click
here. To find out more
information about licensing, click
here.
Top
Purchasing Additional Licenses
All licenses are single installation
licenses unless otherwise specified in the product description. If you
want to purchase additional licenses of the same product, you can do so
at a discounted price. Click here for a list of our current
promotions.
Top
Online Resources
There is a variety of online tutorials, whitepapers, and other
support material at your convenience to help you get the most out of Web
Campaign Manager. Click here
for a complete list of resources.
Top
Asking for Help
Support is included in your license for 12
months after the date of purchase. You can get support for an
additional year by renewing your
license at a discounted price - to do so, log in to your account and
go to your last order, generate a discount code, and place a new order.
Please note that support is provided to
non-customized versions of our software. If you modify the original
code, you are no longer entitled to free support. We will however advise
you and give you general guidelines.
Support is available online by
filling out a support form - we will contact you back via email
If needed, we will contact you via chat or telephone - please make sure
you provide us with all the necessary contact information.
All requests of customers with the
Standard, Business, or Enterprise editions have priority handling and
the response time is one business day.
Please feel free to contact us about any
issue - whether it's a question about usage of the product, feedback on
the website or product, problem with updating the product, or reporting
a problem ("bug") in the software.
When you report a bug please also mention
the severity and the implications that it has on your work. All
bugs are fixed in subsequent versions, but showstopper bugs will be
immediately fixed and a public update ("patch") will be provided.
You can look for available updates (or patches) and download them
directly from "My account" menu.
Top
Receiving Upgrades
The version that is available for download in your account is always the last and most updated version and may be different
from the one you initially downloaded. All changes are explained in
detail in the accompanying README file.
Top
Customized services
If you have special customization needs, we can customize the product
based on your requirements and provide you with a private edition
tailored to your needs. Please contact
us explaining your needs so we can provide you with further
information and pricing.
Top
Payment
Visa, MasterCard, Discover, American
Express, Diners, JCB and debit cards with the Visa, Mastercard logo are
accepted methods of payment via
2checkout.com, Inc (2CO), an authorized retailer of
WebCampaignManager.com.
Alternatively, you can also pay via PayPal
using any of the following credit cards: Visa, MasterCard, Discover and
American Express.
Transactions are carried over secure
servers.
Top
Returns
30-day money back guarantee - we will
fully refund your payment if you are not satisfied for any reason.
If you wish to cancel your purchase and
receive a refund, please contact us within 30 days from the date of
purchase.
Please note that we now also offer a Free version of the software -
you can download it and use it for
any amount of time you wish, and if you are satisfied and feel that the
software suits your needs upgrade to the Standard, Business, or
Enterprise editions. If you do not wish to download the Free
version, you can also login and use our
online demo installation of the product.
Top
Secure Shopping
Shopping is secure at
WebCampaignManager.com. All Credit Card transactions are performed on
the secure servers of 2Checkout and PayPal, both leaders in their field.
Please note that WebCampaignManager.com
does not collect or store your credit card information.
Top
Privacy note
Your privacy is guaranteed at our site. We
are strongly committed to protecting the privacy of our visitors and
clients. We collect and process the minimum required personal
information in order to facilitate transactions with our store. We will
never rent, give, lease or otherwise share your personal information
with any other third party but we may disclose it if such action is
reasonably necessary in order to comply with the law or other legal
processes.
Top
Usage of web site
Shopping online at WebCampaignManager.com
means that you understand and accept our policies and conditions.
Your use (accessing, browsing, buying,
etc.) of this site is your legal agreement to the policies, terms and
conditions described in these pages. If you do not agree to these terms,
please refrain from using this site.
Please not that we may change the site and
the terms and conditions at any time without notice. Your subsequent use
of the site following any such change constitutes your acceptance of the
chages. Please review the agreement of terms whenever you use our site.
Top
Limitation of Liability
In no event shall the site owners, its
parent, subsidiaries, or affiliates, or their respective officers,
directors, employees, representatives, or agents be liable for direct,
special, incidental, consequential, punitive, or indirect damages
(including but not limited to, loss of data, use, or profits), however
caused, whether for breach of contract, negligence, or otherwise, and
whether or not this company has been advised of the possibility of any
such damages. You agree that the company parties maximum liability
arising from any product sold shall not exceed the price of such
product. Some jurisdictions do not allow the limitation of exclusion of
liability for certain damages so the above limitations and exclusions
may not apply to you to the extent such jurisdictions law is applicable
to this agreement.
Top
Source Code
Please not that Source code is not
included in the 4 editions of the product, but is available separately
for purchase. Click here for
more details.
Top
|